Modern cars, light trucks, and sport-utility vehicles come with complex
technology such as digital dashboards, oxygen sensors, electronic computers,
unibody construction, and more. They run better, longer, and more
efficiently than models of years past. However, they eventually need to be
replaced.
Before taking your vehicle in for repairs or service, do your homework so
you receive the best possible service.
- Read the owner's manual to learn about the
vehicle's systems and components.
- Follow the recommended service
schedules.
- Keep a log of all repairs and service.
- Do not
ignore any warning
signals your car may give you.
- Carry a written list of the symptoms
that you
can give your mechanic.
- Resist the temptation to suggest a specific
course of repair. Allow our experienced technicians to diagnose and
recommend a
remedy.
- It's important to note when the problem occurs. Is it
constant or periodic?
Does it occur when the vehicle is cold or after the engine has warmed up?
Does it happen at
all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular
basis:
- Unusual sounds, odors, drips, leaks, smoke,
warning lights, gauge readings.
- Changes in acceleration, engine
performance, gas
mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in
handling, braking,
steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully
understand your repair. Ask for an explanation in laymans terms if
necessary.
- Don't
rush the technicians. You may be called and apprised of the problem, course
of
action, and cost before work begins.
- Before you leave, be sure you
understand shop
policies regarding labor rates, guarantees, and acceptable methods of
payment.
- Make
sure the shop has your contact information readily available, so you can be
reached as soon
as possible.
Discover More About Appointments and Repair Services At Gretchen's Automotive in Long Beach
Appointment Request
Alignment Services
Auto Repair Near Signal Hill
What People Say About Us
An asset to the neighborhood! Trustworthy and Fair mechanic! If I can't do it. Gretchen's Automotive is ALWAYS my 1st call.
They were so nice here! They saw me super quickly, fixed my car up, gave me some good advice, and sent me on my way. Think I found my new mechanic in Long Beach! A+
I've been going there for years. Honest, reasonable prices and an awesome crew makes this a must for quality auto repair/maintenance.
My family has trusted Gretchen's Automotive with all of their many cars, throughout the years. They are always honest and trustworthy in their repairs. You can count on not getting ripped off here!
Great service and friendly staff! Highly recommended for all your repair needs!
Great service took my car there for an oil change and needed a few other minor things done. They suggested some maintenance things that needed done without any pressure. Quick and affordable. Great place.
I called because my tire pressure light went on. I went to 76 to put air in the tire and noticed a screw in the tire. I called Gretchen's since it is a block from my house, the guy on the phone said bring it by. His dad fixed it in moments for free. I talked to him about my tires and car...asking if they do oil changed on Mercedes- they do. Mercedes told me I needed new tires. They said I don't. Family owned local business you can trust? Doesn't get any better
